LICENSED CERTIFYING AUTHORITY
 
 
FAQ
General
Digital Signatures and Certificates
What is a Digital Signature? 
What is a Digital Signature Certificate (DSC)? 
Why do I need a Digital Signature Certificate? 
Where can I purchase a Digital Signature Certificate? 
Where can I use Digital Signature Certificates? 
How does a Digital Signature Certificate work? 
Are Digital Signatures Certificate legally valid in India? 
What is the difference between a Digital Signature and a Digital Signature Certificate? 
Digital Signature Usage
Can I use one Digital Signature Certificate for multiple e-mail addresses? 
Can I use digital signature certificate in e-tendering systems? 
Can digital signature certificates be used in wireless networks? 
Am I allowed to use one web server certificate (SSL) for more than one website? 
Regulatory
What is a Certifying Authority (CA)? 
Who can be a Certifying Authority (CA)? 
What is a Registration Authority (RA)? 
What is the role of CCA? 
What is NRDC? 
What is RCAI? 
Repository
What is a CRL? 
What is a CPS? 
What is a CP? 
What is Subscriber Agreement? 
FAQ- Registration and Application
Apply And Download
How long will it take for the application to be processed? 
How do I apply for a digital signature certificate through e-Mudhra? 
What are the different steps involved in processing an application for a Digital Signature Certificate? 
I'm trying to apply for a new Digital Signature Certificate. What 'User Type' should I select? 
I'm trying to apply for a new Digital Signature Certificate. What 'Certificate Class' should I select? 
I'm trying to apply for a new Digital Signature Certificate. What 'Certificate Type' should I select? 
I'm trying to apply for a new Digital Signature Certificate. What 'Type of Token' should I select? 
Why do I need to submit documents for a Digital Signature Certificate? 
What are the documents I need to submit to get a Digital Signature Certificate? 
Do I have to be physically present for verification of identity when my application is being processed? 
What is the reason for refusal of my request for a Digital Signature Certificate? 
Can I be sure that my confidential information will not be misused during enrollment for obtaining a Digital Signature Certificate? 
I have submitted my application for Digital Signature Certificate, but now I have decided to cancel my request. Will I get a refund? 
FAQ- Certificate Management
Revocation
Some of the details in my Digital Signature Certificate are incorrect. Can these be corrected? 
What is Certificate Revocation? 
How do I revoke my current Digital Signature Certificate, and how long does it take? 
Can someone other than the subscriber revoke a certificate? 
Where can I check whether my e-Mudhra Digital Signature Certificate is revoked or not? 
How can I renew my Digital Signature Certificate? 
Protection and Recovery
How do I protect my Digital Signature Certificate/Private key? 
What do I do if someone copies my Digital Signature Certificate? 
Can more than one person store their Digital Signature Certificate on a computer? 
I have forgotten my private key password. Can someone change it for me? 
I have lost the Smart Card / USB Token containing my certificate and cryptographic keys. What do I do? 
Will I lose my Digital Signature Certificate if my hard drive is formatted or crashed? 
I accidentally deleted my Digital Signature Certificate from my PC hard disk drive. What should I do now? 
FAQ- Web Browser Related
Certificate Installation
How do I install my Digital Signature Certificate? 
Browser Upgrade
I deleted Microsoft Internet Explorer and installed the latest version. How do I reinstall my Digital Signature Certificate? 
I deleted Netscape Navigator and installed the latest version. How do I reinstall my Digital Signature Certificate? 
 
  
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under CCA, Government of India
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