FAQ- Web Browser Related
Certificate Installation
How do I install my digital certificate?
Browser Upgrade
I deleted Microsoft Internet Explorer and installed the latest version. How do I reinstall my Digital Certificate?
If you removed your old copy of Internet Explorer by deleting the application and its directory, you also deleted your Digital Certificate. You need to request for a new Digital Certificate.
I deleted Netscape Navigator and installed the latest version. How do I reinstall my Digital Certificate?
If you removed your old copy of Netscape Navigator by deleting your Netscape directory, you also deleted the file that contained the private key associated with your Digital Certificate. Without that private key, you cannot reinstall your Digital Certificate. You need to request for a new Digital Certificate.
A more suitable alternative is to upgrade Navigator with the Netscape installer so that your personal information, including your Digital Certificate and private key are preserved. In the future, you should use this installer when upgrading Navigator.
You can request a Digital Certificate when you register your copy of Navigator, or you can go directly to the Digital Certificate Center.
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